A fantastic new opportunity has opened in our Johannesburg office for a Client Success Manager. This role is perfect for an experienced individual who wants to supercharge their career by experiencing first-hand what it is like to be part of an energetic, extremely fast-growing company.
i-Pay is a simple, real-time EFT payment solution, that allows the consumer access to make secure,
instant payments directly into a merchant's bank account. This payment gateway facilitates transactions
via eCommerce, mobile, eBilling and in-store transactions.
What we need from you
We are looking for a hungry and motivated Client Success Manager that will be responsible for maintaining a portfolio of Accounts.
Only applicant that have experience in telecommunications and financial services and have been an account director at an Advertising Agency will be considered.
This position is dedicated to customer relationships and consistently illustrates the value delivered through i-Pay. The Customer Success Manager serves as the internal voice of the customer while working with other i-Pay teams to exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, user acquisition, expansion, churn & retention.
What the job entails but you probably know this already….
The Nitty Gritty Details aka Experience and Skills. So let’s get this out the way and get this show on the road…
The Benefits of joining i-Pay is that you get to experience vibrant growth first hand. Come and be part of this highly energetic, enthusiastic, positive team whose sole focus is growth, growing personally as individuals, locally and globally as a trendsetter. We are big into a healthy and balanced lifestyle by encouraging healthy diets and activity. By joining i-Pay, you will further be part of weekly, monthly and annual recognition awards.
Come and join in the fun with us!
Should you not hear from us within six weeks, please consider your application unsuccessful.